Seven-day returns
Eligible products may be returned within seven calendar days of confirmed delivery. The product must be complete, undamaged, and returned with its original packaging and included accessories.
Start a return
Sign in to your VEKTR account or contact support with the order number and the email address used for purchase.
Refund timing
Approved refunds are issued to the original payment method after the returned product is received and inspected. Processing time depends on the payment provider.
Exclusions
Products damaged by misuse, modification, accidental impact, or improper power accessories are not eligible for a standard return.