Coverage period
VEKTR mobile power products include a one-year limited warranty beginning on the original retail purchase date.
What is covered
The limited warranty covers verified defects in materials and workmanship under normal use, subject to inspection and the terms provided with the product.
What is not covered
The warranty does not cover normal cosmetic wear, loss, theft, accidental damage, liquid ingress, misuse, unauthorized repair, or use outside published operating guidance.
Request service
Submit the order number, serial information, product photographs, and a description of the issue through the account center or VEKTR Support.